Review order processing, shipment tracking, address information and delivery details before placing your order.
Clear shipping information from checkout through delivery.
Dellune Help Center
We aim to keep the shipping process simple and understandable. The information below explains how orders are prepared, shipped and tracked.
Orders are typically processed and prepared for shipment within 3 to 5 business days. Delivery timing may vary depending on the destination, carrier availability and order volume.
Once your order has shipped, tracking details will be sent to the email address provided during checkout. Carrier tracking information may take some time to update after shipment.
Address changes may be requested before an order has been processed for shipment. Please contact us as soon as possible at support@getdellune.com .
Yes. You may provide a shipping address that is different from your billing address during checkout. Please review the address carefully before submitting your order.
Orders may be shipped through standard ground shipping services, including USPS or other available carriers depending on the destination and fulfillment requirements.
Orders are generally processed during business days. Shipment processing may not occur on Saturdays, Sundays or recognized holidays.
Estimated processing and delivery times are provided for convenience and are not guaranteed. Weather conditions, carrier delays, holidays, destination requirements or fulfillment volume may affect final delivery timing.
Our customer support team can assist with questions about order processing, tracking or shipping information.